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Frequently
Asked Questions
Q.
Do you just celebrate birthdays?
A.
We celebrate many occasions besides birthdays. Other popular events are new
births (stork displays), anniversaries, retirements, and graduations. See our Pick
Your Flamingo Surprise page for a complete list of occasions.
Q.
How much does a Flamingo Surprise cost?
A.
Prices are determined by distance traveled from our home base in each city and
the exact display you order. Contact your location
for a specific cost.
Q.
When do you deliver and pick up the displays?
A.
We deliver the displays between midnight and 6:00 a.m., guaranteed. Other
delivery times can be arranged. We pick up the displays after 7:30 p.m. that evening. Later pickups can be arranged. Additional days can be
purchased for $20, based on availability.
Q.
Is a message sign included with my display?
A.
Yes, a sign that's 4 feet tall and 3 feet wide is included with your display.
The sign has 4 lines for your message, and each line can hold 12 letters,
including spaces, for a total of 48. See sign examples.
We have over 500 sample phrases to choose from, or you can design your own
phrase. See message examples for different occasions.
Q.
How many items are included with my display?
A.
The number of items, or lawn ornaments as we call them, depends on the size of
each item. To achieve maximum shock value, we include:
- 50 pieces for smaller items
- 30 to 40 pieces for medium items
- 20 pieces for larger items
You can order additional items at $1 each. See our Pick
Your Flamingo Surprise page for a standard count of your desired item.
Q.
How far in advance should I plan my surprise?
A.
We specialize in same-day or next-day delivery.
Q.
How far do you deliver?
A.
For each city we serve, we deliver Surprises to most of the metropolitan area,
including surrounding counties. See our list of cities
for specifics.
Q.
Do you deliver in bad weather?
A.
Yes, we deliver in most weather conditions.
Q.
Do you deliver every day of the week?
A.
Yes, 7 days and nights.
Q.
Can I combine items to customize my display?
A.
Yes, you can design any combination you can imagine. We have listed
a few of our most popular combinations. Additional fees may apply.
Q.
Can I purchase keepsake items?
A.
Yes, we have had lots of requests for keepsake items. Please visit our Company
Store for a complete list of items for sale.
Q.
How do I place my order?
A.
We take most orders over the phone. You can pay by major credit card,
cashier's check, money orders, and, with a 2-week advance order, you can pay
by personal check. We can't pick up your payment at time of delivery. Most of
our facilities are open from 10:00 a.m. to 5:00 p.m., Monday through Friday,
and 10:00 a.m. to 2:00 p.m. on Saturdays.
Q.
How can I get into the lawn ornament business?
A.
So many lawns, so much opportunity! We can help you get into this growing
business by supplying the materials and expertise you'll need. Find
out more.
Q.Have we answered your questions? If not, please feel free to ask one now.
Please contact Flamingo Surprise in your area for
specific questions about pricing and availability.
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